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COMMUNICATION IN-SERVICE TRAINING
CATEGORIES
This is divided into the following categories
1. Communication Fundamentals
2. Verbal Communication
3. Written Communication
4. Interpersonal and Group Communication
OVERVIEW
Develop skills and knowledge in communication, focusing on verbal, nonverbal, and written communication.
WHY STUDY THIS COURSE
- Enhance understanding of communication principles and practices
- Improve communication skills and effectiveness
- Prepare for leadership roles in business and organizations
OBJECTIVES
- Master communication concepts and frameworks
- Develop skills in verbal, nonverbal, and written communication
- Enhance understanding of communication strategies and tactics
TARGET AUDIENCE
- Business professionals and leaders
- Communication specialists and consultants
- Individuals seeking communication knowledge and skills
COURSE OUTLINES
COMMUNICATION FUNDAMENTALS
BASIC
- Introduction to communication
- Communication process and models
- Verbal and nonverbal communication
- Listening and feedback skills
INTERMEDIATE
- Communication channels and media
- Interpersonal communication and relationships
- Group and team communication
- Organizational communication and culture
ADVANCED
- Advanced communication topics
- Strategic communication planning
- Crisis communication and management
- Global and cross-cultural communication
VERBAL COMMUNICATION
BASIC
- Effective speaking and presentation skills
- Voice and tone in communication
- Body language and nonverbal cues
- Persuasive communication techniques
INTERMEDIATE
- Public speaking and presentations
- Meetings and negotiations
- Conflict resolution and mediation
- Influencing and persuasion skills
ADVANCED
- Advanced verbal communication topics
- Executive communication and leadership
- Media and presentation skills
- Crisis communication and spokesperson training
WRITTEN COMMUNICATION
BASIC
- Effective writing principles and techniques
- Email and business writing
- Reports and proposals
- Social media and digital communication
INTERMEDIATE
- Writing for different audiences and purposes
- Style and tone in writing
- Editing and proofreading skills
- Content creation and storytelling
ADVANCED
- Advanced written communication topics
- Content strategy and marketing
- Technical writing and documentation
- Writing for global audiences and cultures
INTERPERSONAL AND GROUP COMMUNICATION
BASIC
- Interpersonal communication skills
- Building and maintaining relationships
- Team communication and collaboration
- Conflict management and resolution
INTERMEDIATE
- Emotional intelligence and empathy
- Active listening and feedback
- Influencing and persuasion techniques
- Leading and participating in meetings
ADVANCED
- Advanced interpersonal and group topics
- Leadership communication and influence
- Team leadership and development
- Cross-cultural communication and collaboration
